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The other missing item is the Tools button. There was no error or warning, the scans just always examined zero files. All the scans I ran on drive letters that represented mapped network drives were refused. I discovered a couple undocumented missing features in the Starter Edition.įor one, scans seemed limited to the C disk. Also missing from the scan log is the type of scanners that were used. Custom scans let you chose among a host of different "scanners". I did some scans of selected folders and the log doesn't show the folders that were scanned. The data recorded about each scan was also incomplete. Unlike Windows Explorer, Spyware Doctor doesn't have a Refresh option. After a few scans, I did a "view history" and the last few scans didn't appear in the history. Sure enough, after running some scans, Spyware Doctor showed itself to be weak at reporting.
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Sure enough, the software was missing an update to the "database". In the anti-malware world, missing three days of updates is not an all green condition. However, the last time I checked the software, it said it was updated three days ago and had a green check mark. I was wrong about this, the last update date is reported. The last update date is low hanging fruit. If anti-malware software can't do something as easy as reporting the last update date (so that I can insure it's current), then maybe it won't report other important information in a clear, simple way. It also has a count of "Intelli-Signatures" whose meaning is a mystery. Spyware Doctor has a "Database Version" but, as shown above, "5.08870e" doesn't resemble a date in any way, shape or form. One of the first things I look for with new anti-malware software is the date of the last definitions update. Not all anti-malware software is so polite. One thing I will say for it though, it fully shut down. And there is no excuse for not indicating somewhere in the user interface what's going on. But that shouldn't be the default behavior. You may prefer your anti-malware software to run quietly in the background and not ask you or tell you anything about what it's doing. Spyware Doctor didn't indicate that it was doing anything, so I shut it down to prevent the machine from overheating. But it should ask the user before doing something resource intensive, or, at least, say what's going on and let the user cancel it. Mind you, I hadn't asked it to do anything other than update itself. It (program swdsvc.exe, the PC Tools security service) was consuming all the processor cycles on the machine. Spyware Doctor seemed to be conducting a denial of service attack on me. Old software though, was the least of my problems. Google Pack, in particular, was first released two years ago. You may forgive things like this since Google Pack is in beta, but Google has re-defined the term beta, their software retains that label for years on end. But, even after bringing it up to date and re-booting, the version number remained 5.1.0.272. The Spyware Doctor self-update facility (called "smart update") found a bunch of missing updates and easily installed them. According to PC Tools, the latest version is 5.1.0.273, Google installed version 5.1.0.272. The just-installed software was old in two respects. However, even though it said Spyware Doctor was up-to-date, that was not the case.
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The Google download and install process is straightforward. Google Pack works with Windows XP and Vista. You can download just Spyware Doctor by itself, which I did. The Google Pack download page, shown above, let's you pick and chose applications. Google lets you pick and chose Google Pack applications The Starter Edition even offers tech support by email, the paid version adds phone support.
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Interestingly, this is almost the mirror image of the free trial which offers all the protection, but none of the removal. What it's lacking, is most of the protection features that prevent infection in the first place. In short, the Starter Edition will find and remove spyware and adware on a par with the paid version.
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You can see the difference between the free Starter Edition and the full version.
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The bottom of the product's home page says: "The Starter Edition offers full scan and removal of threats, and basic real-time protection, is available for free as part of the Google Pack."įull spyware removal for free? This I had to check out. The free trial version has been downloaded a whopping 17.4 million times at CNET's .Īccording to the vendor, PC Tools, "The trial offers time unlimited real-time protection (free spyware blocking), but does not remove threats detected during on-demand scans."īut, there is another free version, a "Starter Edition".
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